In 1981 Raymond Davidson, while working for another crystal company, realised that the service levels provided to business customers were, at best, poor. He believed that a crystal and glass company, which understood and could meet the needs of the B2B spirits market, could thrive and grow. And so Glencairn Crystal Studio was born.

The company’s initial focus was to design, create and provide crystal decanters and glassware for the whisky industry, with a specialty in complex decoration. To this day the company leads the world in the creation and decoration of decanters and bottles for this market.

There was a brief period where the business supplied the retail trade with a far wider range of goods but the focus has always been on crystal and glassware. From the outset Raymond made the important decision to source all materials from the best possible suppliers.

The company’s philosophy back then, as now, was to provide products made from the best possible materials – that would enhance the customer’s brands and service.

We have worked hard to position ourselves in the market as:

‘Pioneering Crystal – Globally.’

This could only be done by producing the best possible quality products and our vision reflect this – we are and will remain,

‘The global leader in the design and creation of innovative, premium, bespoke crystal glasses and containers.’

And if this is what we want to be – then what drives us? What makes Glencairn tick? What is our mission? Simple – we want to

‘Celebrate and enhance the spirit drinking experience – around the world.’

We see it as our job, whether it be through the world famous Glencairn Glass, our high-end decanters and bottles, or even the simplest of engraving jobs, to add value to our customer’s offering. By focusing on this we have grown and thrived as a business delivering fifteen years of consecutive, profitable growth.

Glencairn Crystal Studio is first and foremost a family concern. Initially run by Raymond, it is now managed by his two sons, Paul and Scott and family values underpin the company.

We are proud of our people, their hard work and their loyalty and this has been at the centre of all financial decisions. The family believe in steady, solid growth and re-investing in the business. The business is built on a commitment to personal service and quality workmanship and we believe that a focus on family values delivers both a better product and leads to customer-orientation.

We treat everyone with the respect and warmth that a family would demand. Such values are not just words in a marketing plan – we live by them.

MAKING IT EASY
Our unique knowledge of the crystal glassware industry means we can answer the most challenging of questions and tackle the most complex of tasks with ease allowing our people to focus on making your dealings with us as simple and friendly as possible.

COMMITED SERVICE
We react to the smallest request in the same way that we would react to any request. We will always treat customers, suppliers and employees in a manner that makes them feel they are special.

FRIENDLY
Our business is serious and we work hard. But we never lose sight of the simple fact that courtesy and friendliness are appreciated by all and we focus on interacting with all others in the manner we would interact with anyone that we know.

QUALITY FIRST
We understand that what we do reflects on your brand, and on your business, and we always deliver the highest quality without compromise.

FAMILY BUSINESS
Our business is built on family and is run by family. We treat everyone in the manner expected of a close-knit family regardless of their position within a client, supplier or our company.

As the world experts in the packaging of super premium spirits we help to drive maximum brand value for our customers. Our track record, people and expertise deliver the highest quality products and industry leading innovation. Creating containers for the rarest spirits on the planet, we have produced decanters for the world’s oldest whisky, oldest rum and oldest port – amongst hundreds of other super premium spirits. Our vessels retail in the tens of thousands of pounds (even in the hundreds of thousands) and we are the leading supplier of ultra-premium decanters and bottles to the premium spirit world.

We are also the creators of the Glencairn Glass, the world’s favorite whisky glass. Used by hundreds of distilleries and millions of people around the world the glass is a Queen’s Award winner for Innovation. It has generated a unique range – Mixer, Copita and Gin Goblet – that now form a unique and highly successful range of glassware. Our traditional corporate gifting business continues to thrive, supplying bespoke engraved and printed gifts, trophies and crystal glassware to organizations and individuals globally.

At our core, the family have been supplying the whisky industry with creative, premium, quality glasses and containers for forty years. We can answer the most challenging of questions and tackle the most complex of tasks while ensuring we make our customer’s dealings with us as simple and friendly as possible.

We are proud to work with great whisky and drinks companies, and their brands. And it is our people and knowledge of the industry that is the cornerstone to satisfying our customer’s requirements.